We will process & produce your order in 1-2 business days. It will then be sent via your nominated shipping method.

Please refer to our image guidelines. If the photo you upload is not suitable, we will reach out via email ASAP with any concerns.

We do not recommend that you put your bottle in the dishwasher. With in time the instense heat will damage the printed surface.

To best care for your printed water bottle please read & follow the below information & product details.

We do not accept returns on items that have been misused or when the care instructions are not followed.

Cleaning - Water Bottle

• Do not use in the dishwasher, as in time this may damage the outer coating.
• Hand wash only in warm soapy water.
• Do not use abrasive or scouring sponges etc as they may scratch the surface.
• Do not soak as this may damage the outer coating.
• Do not use in microwave as it is made from stainless steel.
• Not freezer safe.

Cleaning - Optional Sports Lid

• Additional sports lid can be washed in the dishwasher.
• Sleeve on mouth piece can be removed for more thorough cleaning.

Usage

• Double walled insulation keeps contents hotter/colder for longer.
• Keeps liquids hot for up to 6 hours
• Keeps liquids cold for up to 12 hours
• For best results & to keep your beverage at an optimum temperature:
• Pre-warm the cup in hot water when using hot liquids.
• Pre-cool in cold water when using cold liquids.
• Use the lid to insulate the liquid.
• Use lid to avoid spills.
• Ensure lid is securely in place when using.
• Although the bottles are durable & smash proof, do not drop as this may cause dents or damage.

WARNING

• Please be careful when hot liquids as they will remain hot for an extended period of time.

To give you the optimum result in colour & clarity, we choose to print your image on a white bottle. Other background colours may not produce the best outcome.